https://www.jiacheong.net/contact daily 0.75 2021-09-28 https://www.jiacheong.net/projects daily 1.0 2024-09-10 https://www.jiacheong.net/projects/african-storybook-reader-case-study monthly 0.5 2022-01-30 https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1620058608527-KKKO4LFULM4W2OZ6DD9F/image-asset.png Projects - UX Research: African Storybook Reader - Case Study - Our team evaluated the African Storybook Reader mobile application. With this application, users can find storybooks to read with children in a variety of languages. These books can also be downloaded to read offline or to print out. Containing 221 languages, 1809 storybooks, and 6549 translations, this application also gives users the option to create a new picture storybook, translate a story, adapt a story for a different reading level, or build their own storybook collection Project: African Storybook Reader Application Available in IOS and Android. Team members involved: Jia Cheong, Ally Sierra, Mejoy Lawson, and Jordan Dodson https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1620080587434-P5T6M7432J7JBMXYCK4U/image-asset.png Projects - UX Research: African Storybook Reader - Case Study https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1620080626967-IV6ST5EUTI4PEX0CBLY3/image-asset.png Projects - UX Research: African Storybook Reader - Case Study https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1620080726824-57UR2H6TXOBZ2ZC2IC6Y/image-asset.jpeg Projects - UX Research: African Storybook Reader - Case Study https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1620081158990-50WMKUWJI6RCHJ0B5MTB/image-asset.jpeg Projects - UX Research: African Storybook Reader - Case Study - Research Goal To utilize the needs assessment and usability evaluation in order to figure out how we can help the stakeholders increase the number of downloads https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1620135077205-560KPF1QSN1VSV4R4ZP3/image-asset.jpeg Projects - UX Research: African Storybook Reader - Case Study Research Methods of Usability Resarch https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1620137685382-I489JYCPSYVF89WCLJQ4/image-asset.jpeg Projects - UX Research: African Storybook Reader - Case Study - Sample Usability Tasks Task : Change the language Instructions: Imagine you have successfully read a book with your child, age 7. You want to use the African Storybook Reader application to change the language of your selected book to English in order to help with your child’s language proficiency. Please change the language of your selected book to English. On a scale from 1-10, how difficult was this task? (1 being the easiest, 10 being the most difficult) Success Criteria: The user successfully finds the hamburger menu and selects “Translations and Adaptation,” allowing them to translate their selected language to English. Task : Delete a book from your library Instructions: Imagine that you have downloaded a book for your child, age 7. They have read the book multiple times now and are ready to delete the book from the African Storybook Reader library. Please go ahead and delete the book that you downloaded earlier from the library. Success Criteria: The user successfully selects the book that they previously downloaded and added to their library for their 7-year-old child. They are able to delete the book from the library. https://www.jiacheong.net/projects/project-homeroom monthly 0.5 2022-01-30 https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609949473273-4BNT3UXBSRO7Y9S30JL4/learning_AZ.jpg Projects - (UX Design + Research): Homeroom App - Learning A-Z is an education app designed to help teachers to teach science, language, literature and so on. Its target customers are a part of ours. Learning A-Z https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609949529655-YTRZ8BV47WU80LSQ9WZM/Mozilla_Hubs_header.jpg Projects - (UX Design + Research): Homeroom App - VR classroom like setting that provides a refreshingly new perspective to online/remote learning possibilities. Hubs by Mozilla https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609949719103-BP7TO0AIF4X9H3SOAQH0/Zoom-icon-logo1.png Projects - (UX Design + Research): Homeroom App - Zoom is currently the most popular app for teachers and students to do remote learning during COVID-19, so it would be our main source of competition. Zoom https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609949400903-0L36MB6BJ7RXCBPTF641/Class_dojo.png Projects - (UX Design + Research): Homeroom App - ClassDojo was designed to supplement an in-person classroom, not replace it, so it does not include any synchronous video calling. Class Dojo https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609949618999-IZH4KQLWZN7XFSX1RGID/H2x1_NSwitch_AnimalCrossingNewHorizons_image1600w.jpg Projects - (UX Design + Research): Homeroom App - We chose Animal Crossing: New Horizons for its engaging incentive structure, opportunities for social interaction, and collaborative open-world environment. While it isn’t related to remote learning, it offers an ecosystem that kids love spending time in — we hope to learn from how ACNH mediates interactions and tasks. Animal Crossing New Horizon for the Nintendo Switch https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609903081963-KKSXX133EBJLLQL0BILR/PP.jpg Projects - (UX Design + Research): Homeroom App https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609902590327-6KZSIF6U44M7VWKQ8NEK/HH.png Projects - (UX Design + Research): Homeroom App https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609903113020-MJFZR29EDR32SUGJ4MNK/OO.jpg Projects - (UX Design + Research): Homeroom App https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609902418015-HP2U2Z15R56BOBY5RKX6/RR.png Projects - (UX Design + Research): Homeroom App https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609965613857-V3ZEGO3YV59HKXKEFUVO/HomeroomUserFlowDiagram-page-001.jpg Projects - (UX Design + Research): Homeroom App - User Flow Diagram I crafted a user flow diagram based on scenarios, sketches, and storyboards. It maps out student interactions, from accessing the Homescreen to engaging with features like assignments, messaging, socializing, and studying, as well as interactions within the classroom environment. PDF (Click here) https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1611071242791-XQWM5FRU19CJBE5FII82/videorecording.png Projects - (UX Design + Research): Homeroom App - Video Recording Room During the usability testing, we found that users thought this section was really fun for the students and the teachers using it. However, some concerns that we had to address was to make sure we could reduce distraction while we made sure the main focus was on creating the video. So we changed the screen layout to make the video the main focus with a smaller menu for effects on the left hand side of recording. https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609984025043-RU0HIMMJMHPFPXJFVQG7/Homeroom+Wireframes.png Projects - (UX Design + Research): Homeroom App - Wireframes After getting feedback from various user tests, our team focused on creating various wireframes using Figma. This was our initial iteration Link: Wireframe https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1611070818718-S8RXZ3ECBR0DDZ3ITNBG/Homescreen.png Projects - (UX Design + Research): Homeroom App - Homeroom Screen We received feedback on the home screen in my paper prototype usability tests that the screen might be too complicated and unfamiliar to elementary students, since it resembled a social media feed. When redesigning the page, we made the community section of the page more reminiscent of a bulletin board, and included information that students found helpful on whiteboards in their classrooms—the daily agenda and upcoming events. https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1611070949296-DKDUOHKPC4LHLXWJPFE2/Main_lecture_room.png Projects - (UX Design + Research): Homeroom App - Main Lecture Room This includes a view of classmates, a larger view of the teacher, and buttons that open tools to send reaction stickers and take notes. During our usability tests, we found that some of the features weren’t as easily accessible as we thought. We found that creating a react or sticker like emoji would help students find the send sticker function. In our final iteration, we decided to keep the section on the the middle of the screen and vertically (as seen above). https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1610059437637-R5LM3994GXZC39WIDJEQ/Screen+Shot+2021-01-07+at+5.43.52+PM.png Projects - (UX Design + Research): Homeroom App Click on image or here to view main lecture https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1611072412213-QVBZCFHQ94XZ37ZCNCUO/Homeroom-+Main+Lecture+Room+Jia+Cheong+%283%29.png Projects - (UX Design + Research): Homeroom App Sending sticker to selected classmate https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1611072378055-9QK11MBLH34TCMW2KTYD/Homeroom-+Main+Lecture+Room+Jia+Cheong+%281%29.png Projects - (UX Design + Research): Homeroom App Ability to view menu to toggle to and from settings https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1611072399141-UBLS9WKEL07PYXUAVTDP/Homeroom-+Main+Lecture+Room+Jia+Cheong+%282%29.png Projects - (UX Design + Research): Homeroom App Sticker function (activated by tapping the pink sticker) https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1611072356516-7S4TKHN8JEOU095NQFIS/Homeroom-+Main+Lecture+Room+Jia+Cheong.png Projects - (UX Design + Research): Homeroom App Main Lecture Screen https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609985412093-F2DE6W3I8040QC5FEQ8Q/style_guide3.png Projects - (UX Design + Research): Homeroom App https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609985371759-CK78Y1ZETWBSL4MI760R/style_guide1.jpeg Projects - (UX Design + Research): Homeroom App https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1609985393662-XRKCEE14JFI54LI8P18M/style_guide2.png Projects - (UX Design + Research): Homeroom App https://www.jiacheong.net/projects/wolverine-access-redesign-initiative monthly 0.5 2022-01-30 https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/b1e3cc58-02b1-4d5a-8dac-20101503b3a5/Student+Center+image.png Projects - (UX Research + Design) MAP: Michigan Accessibility Plugin - Make it stand out Student Center: The Landing page for the software of interest https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1643643896035-86EBX829ACIBBUPGL2L3/MAP.png Projects - (UX Research + Design) MAP: Michigan Accessibility Plugin https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/1643643945025-36AZA087TQP0VR7U7MT5/MAP+%281%29.png Projects - (UX Research + Design) MAP: Michigan Accessibility Plugin https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/e269a8f6-cdd6-4833-a56b-89a1aed0de39/MAP+Poster+Final.jpg Projects - (UX Research + Design) MAP: Michigan Accessibility Plugin Michigan Accessibility Plugin https://www.jiacheong.net/projects/ux-research-resources-for-product-managers monthly 0.5 2024-07-31 https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/98bb5095-597d-4453-87e7-a398013c6818/1583240488-benefitsofuxresearch.png https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/b1e9a6f1-a346-4dc0-869a-766120d1c295/Resource+girls.png https://images.squarespace-cdn.com/content/v1/5f596026b5508b1e72cab0fd/3cacc16b-0784-4e2a-bad9-3686ec53b43d/1691462874334.png